Why is my tracking not updating?

Sometimes, packages may experience delays due to factors like:

• Transit delays
• Customs clearance
• Courier arrangement issues
• Weather or natural disasters
• Uncontrollable circumstances

Rest assured, we are closely monitoring the situation and working with our delivery partners to ensure your package arrives on time.

If you don't see any updates within the next 10 days, please allow a few more days for your package to reach the next station. We’ll keep you informed with any updates as soon as we receive them.

However, if there are still no updates after 2 weeks, please contact us at [e-mail], and we’ll investigate the issue with our shipping courier.